About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future.

The Role

As a Brand Governance Manager, you will play a key role in ensuring our brand experience is consistent wherever a customer interacts with us. You will be the champion of the Lumen brand and ensure its integrity across all touchpoints. In this role, you will develop relationships with internal teams such as Communications, Campaigns and Programs, and Legal, fostering teamwork and trust. You will be responsible for managing Brand and Legal approvals, conducting brand reviews, training employees and external partners and ensuring brand assets and elements are updated and available.

Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

Brand Governance

• Review external and company-wide internal assets for brand compliance, including visual identity, voice, color palette, brand elements

• Develop the understanding and embedding of the brand and identity across the business with Creative Operations, Campaigns team, Legal and others to ensure the work stream is seamless and any technical issues are resolved quickly.

• Conduct naming brand reviews, and others, as needed

• This includes conducting training sessions, answering questions and managing conversations with internal stakeholders and external partners around the use of the identity

• Facilitate routing of Brand and Legal reviews through Adobe Workfront and manage timely URL delivery, to ensure compliance with brand & legal standards

• Be the team Workfront power user, able to coordinate

Brand Support

• Train new users on Workfront Brand & Legal review submission process

• Manage third party logo usage process

• Logo & icon resizing

• Manage the resizing of logos and icons per client requests

• Manage Lumen brand store orders, helping to facilitate executive orders as needed

• Other brand duties as assigned

What We Look For in a Candidate

• Bachelor’s degree in graphic design, visual communication, brand management or similar.

• 3–4 years experience of brand management design in an in-house or agency role.

• Demonstratable understanding of the role visual and verbal identity plays in building brands.

• Understanding and appreciation of the creative and design process with the ability to articulate constructive feedback concisely, and direction clearly.

• Experience creating, managing, and delivering brand and design assets, guidelines, and training content.

• Good written and verbal communication skills, with experience influencing internal and external stakeholders.

• Good project and agency management skills, including writing and delivering briefs, clarifying objectives, evaluating outcomes against the brief, reporting, and delivering work on time and within budget.

• Working knowledge of brand management and/or marketing operations software (e.g. Adobe Workfront)

• Experience working in a matrixed organization, fostering positive relationships and alignment across departments.

• B2B and technology experience is a bonus

Legal Statements

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$63,980 - $85,300 in these states: AR ID KY LA ME MS NE SC SD

$67,340 - $89,780 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY

$70,710 - $94,270 in these states: CO HI MI MN NC NH NV OR RI

$74,070 - $98,760 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 335821

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/i/global/en/faqs) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

63980

Salary Max :

98760

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

11/16/2024