System Administrator Level 2

Position Summary

DarkStar Intelligence is seeking System Administrators to provide Cross Domain Service Solutions to over 40 system domains.

Location: Annapolis Junction, MD

FLSA Status: Full-Time

Security Clearance Level: Top Secret/SCI with Full Scope Poly

Citizenship: Applicants must be U.S. Citizens.

Position Type: On-Site

Primary Duties and Responsibilities

• Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.

• Manage IT system infrastructure and any processes related to these systems.

• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

• Provide support for the escalation and communication of status to agency management and internal customers.

• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.

• Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.

• Manage the daily activities of configuration and operation of IT systems.

• Provide assistance to users in accessing and using IT systems.

• Optimize system operations and resource utilization and perform system capacity analysis and planning.

  Minimum Qualifications

• Current Top Secret/SCI w/Polygraph

• Eligibility requires meeting the specified experience and education criteria for each level.

• Required Experience Level 2:

• Fourteen Twelve (12) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required.

• Ten (10) years' experience in the design, plan, installation, configuration, and sustainment of a Red Hat Linux (RHEL) environment.

• Ten (10) years' experience in the creation of automation scripts for configuration, backup, and restoration using well know scripting languages (for example bash/Perl).

• Three (3) years' experience in implementing OS level clustering.

• Five (5) years' experience performing Puppet system administration.

• Five (5) years' experience installing software from YUM repositories, RPM Files, tar-balls, or source code.

• Ten (10) years' experience in researching, acquiring, and applying IAVA patches.

• Eight (8) years' experience in using Unix/Linux command line.

• Five (5) years' experience with VMWare architecture, Installation and configuration. Experience with facilitating failover with VMotion, VMWare template library, and VMWare monitoring capability.

• Required Education Level 2:

• Bachelor’s degree in a technical discipline from an accredited college or university is required.

• Twelve (12) years of additional SA experience may be substituted for a bachelor’s degree.

  Equal Employment Opportunity (EEO):

At DarkStar Intelligence LLC, we firmly uphold Equal Employment Opportunity (EEO) as a foundational principle, underscoring our dedication to fostering a workplace free from discrimination. Our commitment ensures that employment decisions are based solely on individual merit, including abilities, skills, and qualifications. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our EEO policy is integral to every stage of the employment process, encompassing recruitment, hiring, promotion, transfer, training, work environment, compensation, benefits, termination, and all other employment conditions.

EEO Flyer: shorturl.at/abpNX

Employee Benefits

• Core Benefits: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k), Employee Assistance Program (EAP), Legal Services, Paid Time Off, 11 Federal Holidays, and a Floating Holiday.

• Voluntary Benefits: LegalShield, IDShield, and Whole Life Insurance.

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