Jovian Concepts, Inc is looking to hire a System Administrator Level 3 for a great opportunity on our Prime Program in the Annapolis Junction area. TS/SCI Clearance with a Poly required. No CCA's will be accepted at this time.

The ideal candidate for this position must have experience working with STE/STN. In addition, experience with the follow technologies: Linux, Vmware, kvm virtualization, storage arrays (NetApp and NetBackup), Puppet, LDAP, DNS, NTP, basic shell scripting, Ansible, Docker/Kubernetes, GitLab, FreeIPA.

The Level 3 System Administrator (SA) shall possess the following capabilities:

• Provide support for implementation, troubleshooting and maintenance of IT systems.

• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.

• Manage the daily activities of configuration and operation of IT systems.

• Provide assistance to users in accessing and using IT systems.

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

• Provide support for the escalation and communication of status to agency management and internal customers.

• Optimize system operations and resource utilization, and perform system capacity analysis and planning.

• Provide in-depth experience in trouble-shooting IT systems.

• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.

• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

• Support the design of systems, mission architecture and associated hardware.

• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA).

• Analyze and resolve complex problems associated with server hardware, applications and software integration.

  Requirements

• An active and current TS/SCI Clearance with a Poly required. No CCA's will be accepted at this time.

• F ifteen (15) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required.

• Bachelor's degree in a technical discipline from an accredited college or university is required.

• Five (5) years of additional SA experience may be substituted for a bachelor's degree.

• IAT level II baseline certification as defined by DoD 8570.01-M is required.

  In our 2023/24 employee survey, Jovian Concepts earned a 92% Overall Workplace Experience Score and 100% of the employees across all departments agreed that they feel genuinely appreciated at Jovian Concepts.

  Benefits