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Thomson Reuters Holdings Inc Manager, Accessibility in Ann Arbor, Michigan

Manager, Accessibility

Are you a curious, smart, self-driven leader who has a passion for accessibility and loves working in collaboration to deliver moments of delight for customers? Are you driven to create inclusive product experiences for customers and users where everyone can be at their best and thrive? Are you excited by the challenge of turning complex problems and constraints into simple elegant solutions that exceed customer's needs and expectations?

Come and join the Thomson Reuters Accessibility team as we grow and transform Thomson Reuters into a user focused, customer-obsessed organization. We aren't just changing the way customers engage with us, we are transforming and re-imagining our business. As a Manager of Accessibility, you will be a trusted, respected, partner that works closely with Design leaders, Product Management and Engineering to evolve and influence a proactive state of accessibility across our product strategies. Your team will contribute to a large, global portfolio of productivity applications for Legal, Tax and Corporate professionals. We promote an agile, collaborative, supportive environment where diverse thinking, innovative design and experimentation is welcomed and encouraged.

Role Summary: As a Manager of Accessibility, you are tasked with leading a team of Accessibility Specialists at a variety of levels to help them meet the demands of products and projects they support. In order to be effective in this role, you must have an understanding of accessibility and need a unique skillset of problem solving, strong communication and a passion for helping people deliver results. Your guidance will help your team balance complex requirements and priorities, remove roadblocks that prevent them from doing their best work, and demonstrate the values and behaviors that are important to our customers and our organization. Additionally, you will influence our processes and the scaling of the broader accessibility program.

About the Role: As a Manager of Accessibility, you will: Collaborate and communicate closely with key stakeholders and leaders in design, product management, and engineering to manage accessibility activities throughout our process, justify decisions, provide escalation management and drive our team OKRs (Objects/Key Results). Be responsible for working with stakeholders and project teams to ensure digital accessibility is built into project roadmaps and processes, removing obstacles for your team along the way. Manage, mentor, recruit and hire - creating a world-class accessibility team that fosters high performance and innovation. Provide oversight and guidance for your team throughout our product development lifecycle. Remove roadblocks that prevent the team from making data-informed decisions and delivering the highest quality experiences for our customers. Manage project prioritization ensuring team members are on projects and initiatives that complement and stretch their skills, career ambitions and provide growth opportunities. You will also manage their allocation and capacity. Proactively identify areas of opportunity in process and culture, influence and lead decisions on solutions. Lead by example in creating a positive, supportive team environment that encourages collaboration, innovation and respectful discussion.

About You: You're a fit for the role of Manager of Accessibility if you have: BA/BS in information science, computer science, human computer interaction (HCI), instructional design, learning technology, related field or equivalent industry training / experience. 8+ years experience relevant industry experience in software development, web development or related field. 5+ years supporting or working with Accessibility teams &/or accessibility related projects. 3+ years people management experience. Expert level understanding of WCAG, Assistive

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