Employment Type:

Full time

Shift:

Day Shift

Description:

• The Farm Operations Coordinator, reporting to the Farm Program Manager, is responsible for the day-to-day logistics and operations of the Farm at Trinity Health. The coordinator cultivates positive relationships with internal and external communities. Coordinator ensures that all farm programs follow protocol, establishes, and maintains systems to increase efficiency, creates positive community relationships, and coordinates events. Coordinator expands the Farm’s ability to host events, patients for innovative therapies, and support colleagues through retreats. Anticipates department and management needs and takes initiative to develop action plans to meet those needs. Acts independently when dealing with patients or outside customers on sensitive matters, determines the true nature of problems and/or concerns and recommends course of action to resolve.

• The Farm at Trinity Health Ann Arbor has an exceptional opportunity for a Program Management, HCA, Public Health or Community Services professional to support our vision and serve with us as a compassionate and transforming healing presence in our community. We seek remarkable individuals from a variety of backgrounds, because diversity makes us stronger.

REQUIRED EDUCATION / LICENSURE

• Education:

• Minimum: Associates degree or equivalent

• Preferred: Bachelor’s degree with preference given to backgrounds in program management, health care administration, public health or community services.

• Experience:

• Strong knowledge of program management

• Proven ability to manage complex systems and maintain order and safety

• At least 1 year of event planning experience

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Assignments are broad in nature and usually require originality and ingenuity; as well as the regular use of judgment and discretion to solve complex problems where the answer is not apparent. Ability to select the best solution from several “right” answers require comprehensive and detailed knowledge of applicable departmental and System policies/procedures and basic knowledge of specialized field. Performs a wide variety of administrative duties with high volume and complexity.

• Coordinates the logistics of the internship program with the program manager and hospital administration to manage onboarding, contracts, and timekeeping.

• Manages and grows the volunteer program at the Farm, including advertising, onboarding, communication, and record-keeping. Position is responsible for creating a safe, welcoming environment for community members of all backgrounds and abilities. Partners with other farm staff for day-to-day management of volunteers.

• Oversees the logistics of the Farm. Includes planning events, managing use of space by partners, planning and executing retreats for colleagues, and ensuring protocols for site use and safety are followed.

• Researches, compiles and analyzes data from multiple sources for reporting. Prepares reports and statistics to develop recommendations based on subject matter knowledge. Operate/manage databases and software to maximize capacity, responsible for data integrity used for quality assurance, statistical reporting and/or other purposes.

• Schedules or directs large and complex meetings, conferences, and programs requiring sensitivity to issues, priorities, protocol, etc. Attends meetings, makes travel arrangements, and coordinates calendars and schedules of supported personnel.

• Provide preliminary analysis and develop budget recommendations, forecasts and projections by gathering appropriate reports and records, tracking expenditures, and identifying and resolving errors and discrepancies. Has delegated authority to authorize expenditures in accordance with defined policies.

• May recommend and implement procedural changes; answer non-routine and/or sensitive inquiries; provide oral and/or written interpretations/procedures for unusual administrative problems referred by contacts inside and outside the organization.

• Places, receives and routes telephone calls and messages. Screens and prioritizes calls. Receives, greets and screens visitors, patients and/or employees. Ensures amenities are available. Notifies appropriate staff, and directs visitors and deliveries to appropriate areas.

• Performs purchasing activity. Responsible to determine the needs for office and medical supplies. Coordinates maintenance and repair of office equipment; keeps work and visitor areas clean and well-organized.

• Responsible to orient new interns and volunteers to department and may train, provide direction or delegate tasks to interns and volunteers within department.

• Performs a variety of general secretarial and administrative duties such as copying, collating, running errands, assembling and distributing packets, mailings and memos. Also performs duties and more complex special projects specific to the functions and needs of the department.

• Identifies and solves complex operational problems (e.g. staffing, budgeting, purchasing, billing, equipment and space), and may exercise ingenuity to develop methods or procedures to resolve recurring or unusual problems. Applies advanced knowledge and skills of organization’s policies and procedures to resolve conflict in a constructive manner

• Increases participation in Farm programming. Coordinator will partner with Marketing and Communications to increase visibility of farm programming; attend local events; and deepen community partnerships.

POSITION BENEFITS AND HIGHLIGHTS

• Competitive compensation.

• DailyPay opportunity for earned wage access.

• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability.

• Benefits effective Day One! No waiting periods.

• Retirement savings plan with employer match.

• Opportunity for growth and advancement throughout Trinity Health

• Tuition Reimbursement

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran