Associate Director of Media and Technology Solutions

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How to Apply

A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in two pages or less, please let us know how you will align with your career aspirations and skills. Submit both a cover letter and resume as one file (because of system limitations).

What You'll Do

The Associate Director of Media and Technology Solutions will lead the integration and management of media technology with traditional IT infrastructure. You will oversee the daily operations of video studios, AV networks, storage solutions, event spaces, and server rooms, while also leading the expansion of traditional IT support services. You will balance creative and technical needs to ensure our infrastructure meets the demands of all media production projects. We ask that you are someone with expertise in studio management, process development, and IT systems. The Associate Director will report to the Senior Director of Creative Studios.

Who We Are

About the Center for Academic Innovation

Through curricular innovation, tools for student success and equity, and educational research, the University of MichiganCenter for Academic Innovation (https://ai.umich.edu/) is building the future of education. Our vision is a future in which education connects and empowers learners everywhere to reach their full potential throughout their lives. To accomplish our vision, we make it our mission to collaborate across campus and around the world to create equitable, lifelong educational opportunities for learners everywhere.

About Creative Studios CAI

Creative Studios helps online learning experiences come alive for millions of learners around the world. With top-end production facilities on campus, we are an important resource to ensure that faculty get the support and coaching they need throughout the production of multimedia elements for online learning experiences. Our team helps faculty through the production process so they can focus on what they do best: delivering life-changing education to millions of learners around the world.

For more information, please visit our website:Academic Innovation. (http://ai.umich.edu/)

Responsibilities*

• Lead the Media and Technology Solutions team by setting clear goals, facilitating collaboration across media and IT functions, and improving through performance reviews, regular knowledge-sharing sessions, and cross-departmental projects.

• Empower team members by assigning ownership of important projects, creating tailored development plans, and providing access to training and mentorship opportunities that align with industry advancements in media technology and IT infrastructure.

• Lead the implementation of strategies to integrate media technology with traditional IT services, while contributing to the vision and budget of the domain.

• Balance the latest technology implementation with process development, ensuring efficient operations across all technical domains.

• Oversee the management of video studios, AV networks, storage solutions, event spaces, and server rooms, ensuring high-quality production capabilities, performance, reliability, and security for educational and promotional content.

• Lead the development and documentation of processes and make recommendations that enhance efficiency across all technical operations.

• Oversee the support of the technical infrastructure necessary for XR studios, virtual production environments, and other advanced media production facilities

• Manage multi-phase projects, ensuring delivery within scope and budget.

• Design and implement high-availability systems and disaster recovery plans to minimize downtime and ensure continuity of service.

• Build relationships with team members and external vendors, aligning technical solutions with organizational goals.

• Inspire creativity by staying current with industry trends in broadcast, film, AV, and IT sectors, and applying this knowledge to enhance our capabilities.

Required Qualifications*

• Bachelor's degree in a related field (e.g., Information Technology, Media Technology, Computer Science, Film/Video Production) or equivalent experience.

• 7+years of experience managing media production studios and technical teams.

• Experience developing efficient workflows.

• Resolve complex technical issues in real-time.

• Hands-on experience with system integration, ensuring seamless operation between hardware and software systems.

• In-depth knowledge of IT infrastructure, networking protocols, server management, and cybersecurity best practices.

• Facilitate open dialogue, and maintain a positive team culture.

• Expertise in leading and developing technical teams, with a focus on mentoring, skill development, and promoting an environment of trust and autonomy.

• Commitment to providing excellent customer service, with a focus on understanding and meeting the needs of all partners

Work Locations

The mode of work for this position is Hybrid. The work requirements for this position allow both onsite and offsite work and you will have an expected regular and recurring onsite presence. On occasion, you may be required and must be available to work onsite more frequently if necessitated by our center's policy and domain leadership or by your job requirements. The salary for this position will be based on your education and experience. You may have occasional non-standard work hours, such as evenings or weekends. You must have legal authorization to work in the United States. Excellent benefits are available. For details, see http://benefits.umich.edu .

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Additional Information

Salary Information

The general salary range for this position is $115,000- $125,000. You can expect to be paid a great compensation package. Factors used to determine salary include experience for the position and internal equity within the unit. You are encouraged to discuss salary questions to honor agreement and transparency throughout the recruiting process.

Our Commitment to Diversity, Equity and Inclusion

The Center for Academic Innovation (CAI) is committed to inclusion in our organizational work, culture, climate, and the products we create. We aim to recruit a diverse team as a reflection of our commitment to our work designing equitable and inclusive learning and work environments that are necessary for the university community to make progress on solving societal challenges. CAI draws on each of our team member's unique backgrounds and experiences to guide our everyday work in the center, and our team collaborates with students, staff, and faculty on projects that center our commitment to DEIJ work. All interested applicants, including those from groups historically marginalized by educational privilege, are encouraged to apply.

Organizational Statement on Harassment

We believe all individuals deserve to be treated with dignity and have the right to work in a professional atmosphere that promotes mutual respect and a safe space for collaboration. Any concerns shared with Individuals with Reporting Obligations in the Center for Academic Innovation will be reported to the Equity, Civil Rights, & Title IX Office to be reviewed and addressed, and the Center for Academic Innovation encourages reporting of any forms of harassment including sexual and gender-based harassment.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

Decision Making Process

Applications will be reviewed as received throughout the posting period and continue until the position is filled.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

254350

Working Title

Associate Director of Media and Technology Solutions

Job Title

Assistant Director

Work Location

Ann Arbor Campus

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Vp Acad Innovation

Department

Center for Academic Innovation

Posting Begin/End Date

9/12/2024 - 10/12/2024

Salary

$115,000.00 - $125,000.00

Career Interest

Administration

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