Description To succeed in this Collections Specialist position, you will need to be a natural leader driven a strong sense of accomplishment, and a focused, detail-oriented thinker with a background in accounting, finance or business administration. This Collections Specialist position in the Anderson, Indiana region is a short-term contract / temporary to hire opportunity. If you're interested in nourishing your career as an experienced Collections Specialist at a growing company, contact Robert Half today!

Key responsibilities

• Maintain and update customer files to sustain data integrity

• Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries

• Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment

• Manage all billing and reporting activities in line with deadlines

• Abide by all Federal Fair Credit Reporting Act rules and regulations

• Process Payments

• Handle inbound and outbound collections calls and correspondence

• Correctly process bankruptcy filings when received

• Log all customer payments to the correct reports Requirements - Excellent written, verbal and social communication skills highly desired

• Earlier experience working with various types of accounting software desired

• Ability to analyze and make decisions on customer accounts

• 2+ years of prior high volume collections experience

• Deep understanding of Microsoft Excel

• Comprehensive knowledge of commercial collections

• Knowledge of commercial collections

• AA or BS/BA in Accounting preferred

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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