POSITION: Event Services Manager

DEPARTMENT: Sales

REPORTS TO: Director of Sales and Marketing

FLSA STATUS: Salaried/Exempt

Summary

As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.

This position is responsible for the planning and organizing of bookings at the Anchorage Convention Centers (ACC). Primary duties include maintaining accurate and up-todate information on accounts, gathering information regarding events from clients, and dissemination of information to ACC staff.

Essential Duties and Responsibilities

• Coordinates with contracted clients to finalize event details, floorplans and menus.

• Works with the Momentous Elite booking program for a variety of ACC events. Defines programs for convention center related business to be outlined in booking program 12 months in advance of function date.

• Produces detailed event Function Orders (B.E.O.s) for events including conventions, conferences, multi-day events, meetings, seminars, meal functions, and as assigned. All Function Orders are to be distributed a minimum of two weeks in advance of the function date.

• Assists clients in planning the logistical requirements for events.

• Advises clients of the most advantageous utilization of space.

• Coordinates food and beverage functions with assistance from the Sales Managers

• Creates floor plans for each space utilized in each event.

• Advises clients of building policies, fire regulations, and other governing districts that may impose regulations on the client.

• Enforces exclusivity of Catering by ASM Global/Savor…Alaska.

• Secures required tenant insurance when required.

• Acts as wedding reception coordinator.

• Conducts follow-up communication for all food and beverage functions for guaranteed numbers (72) hours in advance of function date.

• Assists with the preparation of final settlements (invoices) for functions

• Attends event meetings with all ACC departments to review event details

• Works closely with all department to ensure completion of events as contracted and makes recommendations to Center Managers to improve guest satisfaction.

• Checks all floor plans for attendance. 500 people or more need to be approved by Operations and the Anchorage Fire Department if necessary.

• Effectively schedules appointments/calls with clients to coordinate event requirements.

• Is very effective at controlling time management and is measurably productive while working.

• May be called upon to work Box Office and or Ticketing

• Occasionally answers office phone during Administrative Assistant breaks and other special projects as assigned by General Manager, Assistant General Manager or Director of Sales & Mktg.

  Experience & Knowledge

• 1-2 year's event planning or related field

• College experience preferred but not mandatory, computer skills (Word, Excel, Microsoft Office Suite) desirable.

• Ability to interact with the public, staff and possesses excellent communication skills.

• Must be able to read, write and speak English.

• Ability to understand and complete oral and written instructions.

• Ability to walk stairs, stand on feet for hours, and lift up to 25 pounds

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.