Position Summary

The Junior Admissions Advisor is an important member of the Admissions Team, primarily responsible for supporting prospective students through the initial stages of the admissions process. Serving as the first point of contact, the advisor handles inquiries, schedules campus visits, provides detailed information about the school's programs, and assists the Admissions Team in guiding students through the application process. This role requires strong interpersonal skills, the ability to connect with individuals from diverse backgrounds, and the maturity and ethical standards necessary to guide individuals pursuing higher education.

Duties and Performance Objectives

• Respond to and regularly follow up with inquiries from various sources (i.e. phone, email, web, in-person inquiries, etc.) in a timely and efficient manner.

• Establish rapport with applicants by providing program/school information, answering questions about the school, and asking pertinent fact finding questions.

• Schedule initial and follow-up appointments with applicants.

• Regularly confirm appointment schedules and maintain appointments in appropriate systems.

• Support the Admissions Team in the Admissions Process, including providing tours, interviewing applicants, and assisting with the coordination of applicants.

• Disseminate current advertisement and promotional media to prospective students throughout the admissions process and provide all student outcome information per school policy.

• Administer admissions examinations with each applicant and convey results as directed.

• Maintain each applicants admissions file and ensure all documentation is complete and meets all school policies.

• Enter in all data on leads, return calls, emails, appointments, interviews, enrollments and other data as required into the schools information systems.

• Create reports for the Director of Admissions to include data on inquiries, application statuses, completed enrollments, and other information as requested.

• Coordinate and follow-up with newly enrolled students to attend the schools orientation and monitor the attendance of newly enrolled students.

• Attend departmental meetings and other school events as required.

• Adhere to all requirements from the schools accrediting agency, state agencies, federal agencies and school policies.

• Perform other duties as requested.

Qualifications

• An associate's degree from an accredited college or university. Bachelor's degree preferred.

• Two or more years of customer services/sales related experience. Experience working higher education a plus.

• Exhibits professionalism, strong work ethics, honesty, integrity, courtesy and respect in all dealings with students, parents, guests, or others with whom the school conducts business.

• Proficient in using various web-based applications and common business software, with a strong familiarity and comfort in navigating and utilizing these tools effectively.

• Sound judgment and reasoning skills to problem solve.

• Clear and concise communication skills.

• Ability to quickly learn new skills.

• Detail oriented, organized and able to prioritize tasks efficiently.

Work Schedule

• 40 Hours Per Week

• Mon-Thu 10am-7pm, Fri 9am-6pm

• Onsite