District Manager, Pharmacy Operations

SUMMARY

In this highly visible, customer-facing role you will be charged with leading the implementation and business development activities of a ground-up specialty pharmacy operation. You will partner with various stakeholders including hospital leadership (Chief Pharmacy Officers, Directors of Pharmacy and Providers) to implement specialty medication programs while improving the patient continuum of care.

Responsible and accountable for all operational issues within a defined territory, shall be readily accessible to pharmacy staff, and shall participate in departmental long-range planning. Demonstrate leadership and commitment to total quality management including customer satisfaction and performance improvement. Adhere to and support all departmental policies, procedures and initiatives.

ESSENTIAL FUNCTIONS

Managerial Responsibilities

• Oversees store business operations within assigned territory including financial responsibility and accountability. Manages P&L/financials including expense control.

• Participates in specialty pharmacy accreditation activities and ensures pharmacy staff completes all training requirements.

• Manages subordinate employees, including but not limited to Pharmacist-In-Charge (PICs).

• Interviews potential candidates for open subordinate positions; makes hiring decisions as necessary.

• Provides clear goals and ensures appropriate access to training, coaching, and feedback. Ensures effective formal and informal performance management.

• Appraises subordinate’s performance through a formal review process on an annual basis as designated by Human Resources.

• Corrects behaviors and disciplines employees as necessary.

• Addresses escalated complaints and resolves issues.

• Applies good business process techniques and manages execution through key performance metrics and indicators.

• Oversees relocations, remodels, new store openings and closings.

• Participates in mid to long range strategic planning for business.

• Performs duties in accordance with established SOPs and aligned with the core values of the company in the best interest of our customers.

• Develops and mentors PIC’s, managers and others for professional development and succession planning.

• Ensures prompt and smooth implementation of new pharmacy programs and ensures their continued execution.

• Ensures proper staffing levels in pharmacies and schedules temporary staff as needed.

• Other duties as assigned.

Oversight of Pharmacy Facility and Employees

• In the temporary absence of the Pharmacist-In-Charge serves in the capacity of supervising Pharmacist.

• Responsible for the overall safety and security of the pharmacy facilities and its operations.

• Ensures organizational and store compliance with Federal, State and local laws and accreditation standards as well as company policies and procedures.

• Reviews and monitors dispensing incidents.

• Accountable for Loss Prevention activity including investigations of unexplained losses; monitors for LP compliance. Oversees and audits physical inventories at each site.

Business Development

• Sets goals, strategies and expectations for retention of existing business and achieving growth imperatives.

• Oversees operational implementation of new business contracts including 3rd party, manual and 340b programs.

Basic Qualifications:

• Pharm.D. or BS Pharmacy degree from an accredited college of pharmacy required.

• Must possess a current Pharmacist license in good standing in the state of CA.

• 5+ years of retail, specialty or mail-order pharmacy management experience.

• Knowledgeable of pharmacy operations, workflow, pharmaceutical care and pharmacy benefit management practices.

Preferred Qualifications:

• Multi-site management experience preferred.

• 340, outpatient, specialty experience.

• Clinical and Quality improvement experience preferred.

• Accreditation process experience.

COMPETENCIES

• Strong leadership skills.

• Strong financial and business acumen.

• Ability to assess processes efficiency and implement process improvement.

• Ability to work collaboratively and align team to achieve corporate initiatives.

• Able to adapt to change and support and promote others to adapt and embrace new ways of doing things. Able to challenge the status quo and contribute to implementation of best practices.

• Demonstrates competency in specialty disease states and service models, including but not limited: Transplant, Hepatitis C, HIV, Autoimmune, Oncology, etc.

• Experience working within an accredited (URAC/ACHC) pharmacy operation.

• Experience enrolling patients in clinical management programs and continuous monitoring.

• Experience with specialty medication prior-authorizations and financial assistance programs.

• Comprehends federal, state, and local laws and regulations applicable to the practice of pharmacy.

• Proficiency with workflow concepts relating to the practice and operations of retail, specialty or mail pharmacy.

• Shows full understanding of controlled substance rules and regulations as dictated by the Drug Enforcement Agency, as well as state and local laws and regulations.

• Detailed understanding of REMS programs relevant to specialty pharmaceutical products.

• Has sufficient knowledge, training and expertise in pharmacotherapeutics to oversee the pharmacy patient management program.

• Possesses leadership skills and abilities:

• Time management and organizational skills;

• Professionalism;

• Communication skills, both oral and written;

• Ability to prioritize effectively;

• Ability to delegate effectively;

• Friendly and caring demeanor.

Base compensation: Salary range is $141,471 to 179,478.

(Actual compensation is subject to variation due to such factors as locations, education, experience, and skillset.)

#LI - JC1 , #LI-Los Angeles, CA, #LI - Pasadena, CA

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”  

Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy. 

Our guiding principles inform everything we do: 

• As Passionate Transformers , we find a better way to innovate relentlessly. 

• Being Mission Driven, we consistently deliver on our promises. 

• Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation. 

• Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.

• Intellectually Curious, eager to think deeper to learn and improve.

• In Doing the Right Thing , we lead by example in ALL we do. 

We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster diversity and inclusion, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.

About The Team

Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com .

At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.

Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.

Job Identification: 3860

Job Category: Customer Experience

Posting Date: 02/24/2025, 3:05 PM

Job Schedule: Full time

Locations: Los Angeles, CA, United States

Anaheim, CA, United States

Long Beach, CA, United States

San Bernardino, CA, United States

Job Level: Director and above

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.