Position Summary

The Associate Director of Operations and Human Resources plays a pivotal role in leading and managing the administrative and HR functions within the institution. This position is responsible for overseeing a wide range of operations, HR policies, and procedures to ensure efficient, compliant, and effective support for faculty, staff, and students. The Associate Director collaborates closely with various departments to foster a positive workplace culture and ensure the institution's practices align with its strategic goals. This is an excellent opportunity to join an established and growing institution in a leadership capacity.

Responsibilities

Administrative/Operations Leadership and Management

• Provide strategic leadership in facilities management, campus security, front office, and registrar operations.

• Supervise administrative staff, providing guidance, training, and performance evaluations.

• Collaborate with other departments to ensure smooth operation of administrative services, including event coordination, training, office supplies management, and resource management.

Human Resource Leadership and Management

• Oversee the recruitment, onboarding, and offboarding processes, ensuring compliance with institutional policies and legal requirements.

• Develop and implement HR policies and procedures, including those related to performance evaluations.

• Manage employee relations, conflict resolution, and professional development initiatives, including oversight of training opportunities, schedules, and documentation.

• Maintain accurate HR records and confidential personnel files.

• Improve and maintain the institution's HRIS as necessary.

• Stay informed about relevant labor laws, regulations, and industry best practices to ensure compliance.

Strategic Planning and Project Management

• Collaborate with school leadership to contribute to the department's strategic planning initiatives.

• Participate in college-wide strategic planning related to administrative and HR functions.

• Participate in committees and task force groups to achieve institutional goals.

• Manage or be a member of cross-departmental projects.

Miscellaneous

• Prepare reports and documentation for internal and external stakeholders as requested.

• Stay current with industry best practices and initiate improvement plans aligned with institutional needs.

• Perform other duties as assigned.

  Qualifications

• Bachelor's degree. Master's or higher preferred.

• At least 7 years of professional experience in a managerial capacity. Leadership roles within higher education preferred.

• Strong verbal and written communication skills.

• Demonstrates professionalism, strong work ethics, honesty, integrity, courtesy, and respect in all dealings with students, guests, and others.

• Knowledge of HR laws, regulations, and best practices.

• Experience in developing and mentoring managers and leadership preferred.

• Detail-oriented and able to manage multiple tasks and deadlines effectively.

• Excellent problem-solving skills, with the ability to be innovative and propose solutions involving technical, human, and operational constraints.

• Experience in maintaining confidentiality and handling sensitive and complex situations with discretion.

• Leadership capabilities with the ability to facilitate meetings, maintain flexibility, and see projects through to completion.

• High-level of personal integrity, patience, and positive attitude.

• Capable of earning executive-level confidence and trust.