A Crew Member has three main responsibilities: Customer Service, Food Preparation and Cleanliness and Hygiene. Good customer service skills are integral to the way we do things here at McDonald's. You'll be expected to provide our customers with a quick and accurate service and show sensitivity to their individual needs, both from behind the till as well as in the dining areas. Food Preparation and cooking the wide variety of food we offer involves using a broad range of equipment and tools. You'll need to produce orders to a consistently high standard and understand that quality control is vital. Cleanliness and Hygiene requires thorough training in order to maintain our high standards. Before you start, you'll learn to use a variety of cleaning utensils and chemical cleaning products along with the correct protective equipment