Description

Pay Rate: $20-$22.71

Shift: Monday-Friday 8:30am-4:00pm temporary position

The case manager assists seniors with gaining access to necessary services and supports appropriate to live independently in Senior Living Apartments. The Case Manager provides referral/linkage to and monitors appropriate programs and services for the seniors.

ESSENTIAL FUNCTIONS/RESPONSIBLITIES:• Provides linkage and referral to services for tenants and families.• Completes documentation of all tenant related services provided.• Provides monthly site visits to senior sites to provide on-going case management services.• Participates in case conferences and specific training programs/services with public and private agencies. Obtains at least 15 hours of approved in-service training annually• Provides information and assistance to tenants and participates in tenant move outs as needed.• Develops resident’s service plan if needed and reviews periodically.• Maintains an up to date knowledge of senior tenant issues including, Medicaid, Medicare, HUD changes/revisions regarding Case Management and other appropriate community programs.• Supervises students, volunteers, aides or other individuals as assigned• Maintains confidentiality and process, maintains and utilizes potentially sensitive information in accordance with agency and departmental policies and• Provide representation for benefit eligibility interviews – ie. Medicaid, Food Stamps, Medicare, Social Security etc.• Provide representation to community organizations on behalf of the agency• Provide Information and Referral to community members as needed.• Advocate on behalf of tenant and family.• Independently makes decisions concerning services and supports to for seniors considering independent living• Educate tenants, families, and staff on available Community Resources. • Acts as a liaison between community agencies, tenants and families • Provides on-going monitoring of service delivery which includes routine telephone consultation of tenants.• Provides crisis management in services as needed.• Compile and maintains Resource Center.• Complies with all agency policies and procedures.• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in social work, psychology or human services, BSW from an accredited institution preferred• Two years of social work/services experience or equivalent service coordination and experience with seniors.• Working knowledge of aging process and awareness of community services and programs• Ability to organize, plan and manage caseloads• Must have sound judgment, flexibility, dependability and good writing skills• NYS Drivers License that meets agency policy• Ability to handle multiple tasks simultaneously

SUPERVISORY RESPONSIBLILITES:

• Responsible for oversight of students, volunteers, aides or other individuals as assigned.