Job Information
MEDICAREMD.COM Solutions Consulting - Patient Experience in AMERICAN FORK, Utah
This job may be remote within the United States.
Job Summary This position is responsible for providing technical and functional solution discovery and demonstrations to prospective and existing customers to support new sales, retention, and expansion opportunities. Create and deliver Henry Schein One (HS1) presentations and product demonstrations that reflect the value of the solution and outcomes provided to the customer. Design, validate, and present HS1 software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Present and articulate HS1 product's strengths, relative to competitors. May partner with marketing to create content including videos, webinars and presentations. What you will do * Spend up to 80% of time performing technical presentations for customers, partners, and prospects. * Provide consultative technical and sales support for Patient Experience Solutions (PRM / PDG) * Translate product features into customer insights and value drivers. * Interact with Product Management to refine Henry Schein One Products and technical Features to improve the user experience overall product adoption. * Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new HS1 products. * Effectively communicate the necessity of required features to Product Management from the customer perspective. * Use industry knowledge and competitive intelligence to create compelling cases for features that not only ensure parody but elevate the HS1 suite of products to best in class. * Assist Manager, Solutions Consulting Engineers in tracking of planned Product Roadmap items to support the on-time delivery of new features and participate in communicating status, planned functionality and release dates of Roadmap features. * Assist with responses and repository of Request for Proposal and Request for Information documents. * Collaborate with the Services and Customer Success teams to advise in the successful implementation of HS1 purchased solutions if needed. * Apply company policies and procedures to resolve a variety of routine and non-routine issues. * Attend trade shows and create / deliver presentations at industry events. * Work on problems of moderate scope and impact where analysis of situations or data requires a review of a variety of factors. * Analyze possible solutions using standard procedures to solve a range of straightforward problems; may recommend solutions to business challenges. * Demonstrate good judgment within defined procedures and practices for obtaining solutions. * Demonstrate a high level of proficiency with customerswith a deep understanding of the problems facing the dental practice. * See and present 'the big picture', architect solutions to solve customer problems, and uncover business challenges and develop custom solutions. * Build productive internal/external working relationships. * Develop professional credibility. Travel/Physical Demands Travel typically less than 10%. Office environment. No special physical demands required.
Qualifications
Must have: * Typically, 3 or more years of dental industry experience * Typically, a bachelor's degree or global equivalent in related discipline * Dental Software Experience * Outstanding understanding of dental industry trends * Excellent verbal and written... For full info follow application link.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or v eteran status, or any other legally protected status.