Job Information
ODYSSEY CHARTER SCHOOL Front Office Receptionist in AMERICAN FORK, Utah
Position Summary: We are seeking a welcoming, organized, and detail-oriented Front Office Receptionist/Assistant to be the face of Odyssey Charter School. This individual will be the first point of contact for visitors, students, and staff, providing excellent customer service while handling a variety of administrative tasks that keep our school running smoothly. The ideal candidate is friendly, professional, and able to multitask in a busy environment.
Key Responsibilities:
- Front Desk Operations: Greet and assist visitors, parents, students, and staff with inquiries in a professional and courteous manner.
- Communication: Manage incoming calls and emails, directing them to the appropriate staff members and departments.
- Attendance & Records: Maintain accurate attendance records, student files, and daily logs.
- Administrative Support: Provide general administrative support, including filing, data entry, and organizing office supplies. Collect payments for various events.
- Event Coordination: Assist with school events and meetings, including scheduling, set-up, and communication with families. Present information to others.
- Student Services: Handle student check-ins, check-outs, and late arrivals; issue visitor badges and maintain visitor logs.
- Mail Distribution: Sort and distribute mail and deliveries to appropriate staff members.
Qualifications:
Education: High school diploma or equivalent; additional education or training in office administration is a plus.
Experience: Prior experience as a receptionist, administrative assistant, or in a customer service role preferred.
Skills:
- Strong communication and interpersonal skills. Communicate with diverse populations.
- Proficient with office software, including Microsoft Office and Google Workspace.
- Ability to multitask, prioritize, and manage time effectively.
- Excellent organizational skills and attention to detail.
- Friendly, approachable, and professional demeanor.
- Works well under pressure and on a team
- Ability to adapt to changing work priorities, flexibility.
- Strong decision-making and ability to take initiative.
- Able to understand complex, multi-step written and oral directions.
- Monitor and assist students when necessary (playgrounds, cafeteria, parking lots, etc.)
- Assist students sent to the front office for accidents or illness.
- Prepare standardized documents (calendar, emails, letters) for communicating to staff and families.
Requirements:
- High school diploma or equivalent
- Ability to operate standard office equipment
- Knowledge of various social media platforms
- Knowledge of Canva, Word, Excel, Google Docs, and Google Sheets
- Able to lift 50 lbs.
- Job-related experience is desired
- Criminal justice fingerprint/background clearance
Working Conditions:
- Ability to work in a fast-paced, sometimes noisy environment.
- Must be able to sit for extended periods and perform light physical tasks such as lifting office supplies.
- Occasional lifting, carrying, pushing, pulling, kneeling, crouching, crawling.
Benefits:
- Competitive salary
- Health, dental, and vision insurance options
- Retirement plan options
- Paid time off an d holidays
- Professional development opportunities