This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12546770\ Positio Title: Dental Clinic Clerk II - (CS25-161)\ \ Location: Alton, IL\ \ \ Division: Dental Med, School of\ \ Apply Before: 00577\ \ Department: Dental Med, School of\ \ FLSA: Non-Exempt\ \ Description: Description\ \ Overview\ \ Are you enthusiastic about delivering top-notch customer service to patients in a friendly and professional dental clinic?\ \ The SIU School of Dental Medicine in Alton, IL seeks full-time qualified Dental Clinic Clerk II candidates to support phone calls, prepare & maintain electronic patient charts, and assist faculty in providing effective and efficient patient care at the School of Dental Medicine.\ \ The SIU School of Dental Medicine provides a range of treatments, cutting-edge dental therapy, and individualized care in a modern and relaxed setting.\ \ What You Will Do\

• Answers, screens, and routes telephone inquiries from patients to handle messages, transfer calls or locates party via public address system
• Assist Team Leaders in ensuring that all patients are actively being treated, transferred, placed on recall or inactivated by performing computer entries as directed
• Schedule emergency, screening, consult appointments for student, faculty, residents, and patients
• Provides, relays, and retrieves information to assist students, dentists, Team Leaders and faculty for patient management
• Utilizes clinical information system, kiosks, reports, and databases needed to manage patient care, student, faculty, and clinical needs
• Prepare, maintain, control distribution, retrieve, and file electronic patient charts

\ \ Minimum Acceptable Qualifications\ \ Minimum Acceptable Qualifications\

1. High school graduation or equivalent
2. One year (12 months) of experience:

• Comparable to that performed at the Dental Clinic Clerk I (<https://www.sucss.illinois.gov/pages/classspec/ViewSeries.aspx?tblCS_SeriesID=103>) level of this series

OR\

• Certified Dental Assistant in a dental clinic facility, program, or in dentistry practice, if required by employing institution

\ \ The Ideal Candidate Will Have\

• High degree of people skills
• Ability to effectively communicate in person and via phone to work harmoniously with patients, parents, staff, students, and faculty
• Experience with basic business software with the ability to enter data utilizing spreadsheets and databases
• Knowledge of dentistry, terminology, and practice is preferred

\ \ What We Offer\ \ Monday-Friday 8:30-5:00 onsite work schedule\ \ SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at the percentage of appointment) including:\

Medical, dental, and vision insurance

University tuition waivers (full-time receive 100% waiver of tuition)

Life insurance

SURS retirement plan

Supplemental retirement savings plans

Paid vacation and sick leave accrual

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\ \ Southern Illinois University Edwardsville is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.