Perrigo

HR Coordinator - Employee Lifecycle Services Location: Allegan, MI, US, 49010#job-location.job-location-inline {display: inline;} Perrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it. External applicants please note: To apply to this position please click the APPLY button at the bottom of the application. (The SAVE button will only save your profile information but not submit an application for this open position.) Thank you.Description OverviewAs HR Coordinator -- Employee Lifecycle Services, you will be part of our People Solutions function, our team of HR Rockstars with the mission of supporting the execution of HR services that deliver value to the organization, while driving efficiency, effectiveness, and delivering a superior employee experience You will collaborate to deliver high impact HR services to Perrigo employees globally, enabling them to be at their best by providing excellent support and timely resolution to all their HR related requests and administering all activities related to employee lifecycle processes, from Hire to Exit, ensuring they are consistently completed accurately, on time, in full compliance with defined standards and procedures, and to full stakeholder satisfaction.Scope of the RoleSupport colleagues at all level throughout their employment at Perrigo• Administer a busy service request queue, supporting the triage and assignment of queries • Manage inquiries & support requests raised by Perrigo employees, managers and HR colleagues, through to resolution or escalation • Ensure agreed service levels are met and issues are resolved in a timely manner, further escalating to the relevant specialist teams when required, in line with the People Solutions escalation process • Administer end-to-end lifecycle cases (e.g. compensation changes, letter generation, onboarding, offboarding, etc.) leveraging People Solutions Standard Operating Procedures to provide superior employee, manager and candidate experience • Maintain employees' information in SuccessFactors and associated HR systems ensuring it is up to date, accurate and complies with GDPR/Data privacy & protection regulations, legal compliance and Perrigo standards. • Share relevant data updates with other internal & external parties as defined in our People Solutions Standard Operating Procedures and Work Instructions • Support the administration of leave of absence requests in countries where these activities are not outsourced (paid time-off, maternity, paternity, adoption, parental leave, etc.) ensuring all necessary details are appropriately recorded in SuccessFactors as well as transmitted to payroll teams to ensure accurate payroll processing • Monitor & report on key data/dates over the lifecycle of employees, flagging any required actions (immigration, probation, etc.) • Maintain employee files (electronic & physical files), regularly archiving and flagging documents that require purging in line with standards and regulations • Actively participate to huddles and meetings, facilitating the sessions in-turn, monitoring and reporting on KPIs, raising issues for escalation and/or follow up with Team Leads and/or Specialists where appropriate • Proactively ensure all Tier 0 (self-service) information and guidance on all of our employee lifecycle processes, is up to date, relevant and accessible to all Employees and People Managers • Ensure a positive experience for all Employees and People Managers, even when processes and situations are challenging ones, by maintaining respect for individuals and delivering excellent customer service at all times. • Build relationships with end-users and stakeholders, understanding their needs and actively seeking their feedback. Follow up on their feedback and translate into concrete actions to improve performa