OVERVIEW Now Hiring! Full-Time Home Health Operations Manager Work Location:Signature Healthcare at Home 909 S. 336th Street, Suite 100 Federal Way, WA 98003 Work Schedule:Monday thru Friday, 8 to 5 Please apply on line for this position here: https://signature-careers.com The Business Operations Manager oversees daily operations to ensure goals are achieved in a Home Health Agency. This role is responsible for the non-clinical aspects of the day-to-day operations in an agency including directing all business personnel in the areas of billing, patient and intake scheduling, payroll, human resources, and various other office positions. RESPONSIBILITIES Coordinates and oversees the administration of the office and personnel Supports daily operations in conjunction with other agency leaders Responsible for all areas of the business operations under the direct supervision of the Administrator Promotes Home Health and/or Hospice agency service lines to physicians, patients, payors and the public Business Administration includes but not limited to: Manages Administrative positions and functions; manages their schedules accordingly Ensures timely completion of all payroll and new hire paperwork; ensures all employees complete annual assigned and new hire training Processes annual renewable requirements for all employees Responsible for interviewing, hiring, mentoring, training and completing annual performance reviews of all administrative staff in agency Manages all inventory of office supplies; medical supplies, as needed Maintains a clean and organized agency/office; manages maintenance of all equipment Coaches and develops employees ensuring employee productivity and quality of work. Ensures compliance with all policies; financial stewardship by being accountable and assisting Administrator on maintenance of agency budget Goals are all aligned with our mission, vision and values Billing/ Admission/Intake Process includes but not limited to: Responsible for management, oversight and completion of the billing process consistent with policies and procedures Manages and oversees business office functions in medical records, billing and accounts receivable Responsible for keeping agency accounts receivable at a reasonable level as determined by the Administrator Acts as liaison between agency and the support center billing department Consults billing department to resolve errors in accounts and process improvement Ensures that all necessary forms for each patient are complete and reflected in their record Ensures HIPAA compliance Other: Assists with Agency survey readiness Ensures compliance with Federal/State policies and Accrediting Organization standards for licensure requirements and accreditation status, as applicable Participates in quality assessment and performance improvement activities, and supports participation of all appropriate staff Provides information that enables the collection and root cause analysis of data to identify opportunities for improvement Collaborates with Community Outreach teams Manages the implementation of standardized operational processes in compliance with company direction and policies, legal requirements and regulatory mandates. Provides back-up support and handles additional functional role responsibilities, as required, to assure that operational needs are met Assists in setting agency goals and regularly monitors KPI's Maintains current knowledge of regulatory requirements Seeks educational opportunities to stay abreast of changes in healthcare Agreeable to travel out of state and overnight when necessary fo