Senior Accounts Manager, Mid-Size Markets

1800 Duke St, Alexandria, VA 22314, USA

Req #577

Wednesday, September 18, 2024

SHRM creates better workplaces where employers and employees thrive together. As the voice of all things works, workers, and the workplace, SHRM is the foremost expert, convener, and thought leader on issues impacting today’s evolving workplaces. With nearly 325,000 members in 165 countries, SHRM impacts the lives of more than 235 million workers and families globally.

The Sr Accounts Manager Mid-Size Markets is focused on growing the business of SHRM through business relationships with current and potential, partners (i.e., key business leaders and HR executives in small to mid-sized organizations c). This role develops new prospects and leverages existing relationships to increase sales penetration of SHRM’s products and services through mapping the organizations needs with offerings that aid HR executives in addressing workplace challenges.

Position Description

• Delivers new business and sales growth through a portfolio of existing and prospect accounts with a focus on small/mid-size corporations.

• Builds/strengthen relationships with CHRO and HR executives to create synergies between the corporations and SHRM business, understanding each corporation’s needs and identifying gaps, unmet or unknown needs to be addressed through our suite of programs and services.

• Utilizes the full suite of offerings (SHRM membership, education, training, products and certification programs, as well as our reach of the HR community through advertising, events, and speaking engagements) to develops winning proposals that meet the challenges of corporations and grow SHRM’s US business.

• Collaborates with Marketing Audience Segment leaders to exchange information, initiatives, ideas or challenges to support product development and go to market strategies.

• Builds internal relationships to keep at the vanguard of SHRM’s services and products, influence developments and outcomes.

• Gains a thorough understanding of SHRM’s organization and product/service offerings.

• Assures client satisfaction through effective account management practices and work to continually deepen and broaden SHRM’s business relationship with key clients to create annuity revenue for SHRM’s business.

Position Qualifications

• Bachelor’s degree or High School diploma with extended relevant experience required

• 6-8 years of professional experience in business development, client relationship management, and account development.

• Experience driving sales of HR-related programs or services (or equivalent products/services) at the executive level using consultative sales techniques.

• Successful past performance in business development (developing customer relationships, account strategies, developing a qualified pipeline, and capturing large scale deals).

• Interprets internal or external issues and recommends solutions/best practices

• Solves complex problems; takes a broad perspective to identify solutions.

• Exemplary communication skills, both written and oral.

• Strong executive presence, with the ability to connect quickly on significant business topics.

• Strong Client Relationship Management and Account Management skills.

• Ability to gain a thorough understanding of SHRM products and services to collaborate closely with internal stakeholders who have delivery responsibility for SHRM offerings and to bundle these offerings in creative ways to meet client requirements.

• Demonstrates agility and flexibility responding to issues and developing solutions.

• Strong sense of accountability for achieving results.

• Ability to negotiate large scale deals.

• Ability to understand and communicate concepts quickly and accurately.

• Accomplished skills in developing proposals and client presentations.

• Strong attention to detail.

Physical Requirements

• Must be able to perform essential duties satisfactorily with reasonable accommodations.

• Work is generally done sitting, talking, hearing and typing. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading, listening and talking.

Work Environment

• Work is regularly performed in a combination of home office and conference settings, and routinely uses standard office equipment. It may require the maintenance of home office and proximity to an airport for work related travel.

• Travel Required: Moderate 20-30%

#LI-Remote

The hiring range for this position is $80,000 to $90,000 per year. This range is an estimate and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and sales incentives.

Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.

SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran).

We do not sponsor applicants for work visas.

Other details

• Job Family Sales

• Job Function Sales

• Pay Type Salary

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• 1800 Duke St, Alexandria, VA 22314, USA