Location Alexandria Job Description: Explore Opportunities at Gate City Bank - Alexandria! Compensation and Benefits: Starting at $17.25/hr Saturday differential pay (+$5/hr) Career progression opportunities for ALL team members Learn more about our outstanding benefits here. About Us: At Gate City Bank, our dedication lies in investing in exceptional individuals. We're on the lookout for motivated, compassionate, and creative team members just like YOU! Our commitment to excellence stems from our belief that the best team members translate to the best experience for our customers. Job Description: As a Customer Service Representative at our Alexandria Office, you play a pivotal role in delivering exceptional customer service. You'll support customers with various financial transactions and serve as a source of knowledge, educating them on an array of bank products and services. This aligns with Gate City Bank's Mission and Principles of High Standards to help individuals achieve their personal financial goals. Schedule: Monday to Friday: 10a-2p Rotating Saturdays: 8:45AM-12:15PM Key Responsibilities: Conduct basic transactions accurately and efficiently, covering Deposits, Withdrawals, and Loan Payments/Payoffs Maintain accountability for the cash drawer, including balancing currency, coin, and checks Demonstrate an eye for detail, ensuring a high degree of accuracy in processing transactions. Address fundamental customer inquiries both in-person and over the phone. Create a welcoming environment by promptly greeting customers and providing a standout customer service experience. Facilitate the opening of various new accounts and educating customers on available services/products. Reliable and punctual attendance is vital to meet our expected service levels. Required Skills: High school diploma or equivalent Prior customer service experience, cash handling experience, and/or sales experience preferred Effective communication Ability to build strong relationships and collaborate with a team Ready to bring the excitement? Join us in making a difference for our customers and our community! Apply today! EOE/including Disability/Vets Member FDIC EOE/Vets/Disability