The Valet Team is the first line of customer interaction on Casino property. Valets assist guests with parking and retrieving their vehicles, greeting all guests and visitors while ensuring safety and cleanliness in the valet area.

• Provide claim check and instructs guests on how to reclaim vehicle.
• Park guest vehicles in specified areas in a safe and efficient manner.
• Retrieve customer vehicles from specified areas in a safe and efficient manner.
• Provide travel directions and information on property events and promotions.
• Provide accurate and timely documentation and reports of departmental activities and status including claim checks, vehicle damage, statements, and conditions with require attention and or repair.
• Arranges for safe travel of patrons as necessary
• Obeys all traffic laws on and off property.
• Promote the courteous treatment of customers and resolving guest service issues.
• Greet arriving and departing guests. Opens passenger door(s) and offers assistance, if appropriate.
• Maintains good communication with co-workers and guests and maintains a positive and professional work environment.
• Contributes to a team effort and accomplishes related results as required.
• This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or removed to meet business needs of the company.
• Must have night and weekend availability.
• Education/Experience:
• Must be a high school graduate or GED.
• Must be at least 21 years of age.
• Must be able to obtain a Alcohol Servers Permit

Working Conditions and Physical Effort

• Standing, walking and running during entire shift covering large areas
• Reaches, bends, stoops, lifts, carries and pushes
• Noise level can reach moderate to high
• Moderate exposure to cigarette smoke
• Moderate to high physical effort required
• The normal work environment will be outdoors, requiring valets to maintain a positive attitude even in extreme weather conditions.

The Downs at Albuquerque, Inc is an equal opportunity employer. The Downs does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying disability, national origin, veteran status or any other basis covered under federal, state or local law. Employment with the Downs is decided on qualifications, merit and business need.