Job Title: Personnel Coordinator – Benefits Administration

Reports to: Human Resources Officer

FLSA Status: Non-Exempt

Salary Grade: NE12

Supervisory Responsibility: No

SUMMARY:

The Personnel Coordinator is responsible for assisting with the administration of all benefits including medical, dental, vision, life insurance, short- and long-term disability, FMLA, and the PFL. Additionally, the personnel coordinator assists with compiling and recording employee time and payroll data. May compute employees' time worked, production and commissions. May compute and post wages and deductions or prepare paychecks.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by supervisor and/or Trustco Bank’s Board of Directors.

· Performs customer service function by responding to employee telephone calls, requests, and questions.

• Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, workers comp, disability, and life insurance.

· Maintains employee benefits filing systems and ensure benefits changes are entered appropriately in the system for payroll deductions and ACA reporting.

· Assists employees with health, dental, life and other benefits claims.

· Administers COBRA.

· Assist HR Manager in completing benefits reporting requirements.

· Coordinates workers’ compensation claims with third-party administrator. Follows up on claims.

· Assists with the processing of terminations.

· Assists with the recruitment/interview process.

· Files papers and documents into appropriate personnel files.

· Prepares correspondence relating to all benefit plans.

· Administers and maintains NMLS Registry.

· Onboarding paperwork.

REQUIRED EDUCATION/EXPERIENCE:

• High School Diploma or equivalent education or experience.

· Effective verbal and written communication skills.

· Well organized with the ability to manage multiple tasks and work to time sensitive deadlines.

· Ability to work well independently and in groups.

· Working knowledge with Microsoft Office Programs; Excel and Word.

PREFERRED EDUCATION/EXPERIENCE:

· A bachelor’s degree in business related field.

· Professional in Human Resources Certification (PHR).

· Society of Human Resources Management Certified Professional Certification (SHRM-CP).

POSITION TYPE/EXPECTED HOURS:

This is a full-time position. Office hours Monday – Friday 8:30am – 5:00pm.

TRAVEL:

None.

LANGUAGE SKILLS:

Must be able to speak, read, write, and understand the primary language(s) used in the workplace ; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This is largely sedentary role, requiring use of typical office equipment such as a computer, laptop and phone.

• Ability to communicate both in person and/or by telephone.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AFFIRMATIVE ACTION PLAN/EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Trustco Bank is an equal opportunity/affirmative action employer. It is the policy of Trustco Bank to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status.

This includes, but is not limited to, the following:

• Hiring, placement, upgrading, transfer, demotion or promotion

• Recruitment, advertising or solicitation for employment

• Treatment during employment

• Rates of pay or other forms of compensation

• Selection for training, including apprenticeship

• Layoff or termination

It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.