Field Service Representative

Company : Safran Landing Systems

Job field : Customer services and support

Location : Walton, Kentucky , Alabama , United States

Contract type : Permanent

Contract duration : Full-time

Required degree : High School Diploma/GED Equivalent

Required experience : More than 3 years

Salary range : Starting at $79,000 USD annually

# 2024-143209

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Job Description

Safran Landing Systems has an exciting position for a Field Service Representative based at its Mobile, Alabama location. In this role you will provide on-site support at the Airframer Final Assembly Line on landing gears, wheels, brakes, systems and equipment in a Part 21G environment. In addition, you will also provide on-site support at Airlines or MRO customer to perform repairs or retrofit under a Part145 repair station certificate. This is a key role in supporting Safran Landing Systems' customers (internally and externally), and the associated activities to improve the flexibility of Safran Landing Systems offerings and time to provide solutions to the issues our customers may face.

Role & Responsibilities:

As a Field Service Representative, your main task will be to prepare, perform and record interventions on Aircraft such as:

• Correction of any defect or damage reported by the Customer

• Embodiment of design change or specific upgrades and retrofits

• removal/replacement of components

• Completion of travelled work

• Execution of vendor assist (customer requested support)

You will represent Safran Landing Systems in front of our customer and deliver a professional corporate image in line with Safran's standards.

You will be part of a local team of 5 Field Service Representatives located in proximity to our customers' facilities.

Your scope of activity will be a mix of activities between

• Office (consult drawings or documentation, record detailed information of completed interventions, reporting, manage spare parts stocks, chemicals and tools, etc)

• Physical intervention on Aircraft

• Document routine activities along with root cause/fault isolation

Complementary Description

Candidates for positions with Safran Landing Systems must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire. Visa sponsorship is not available for this position. This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group. All qualified applicants will receive consideration for employment without regard to race, color, age, ethnicity, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status, genetic data or other legally protected status. Safran Landing Systems is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. To verify the information in the job listing or if you need special assistance or an accommodation while seeking employment, please e-mail [email protected] . We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Job Requirements

Skills & Requirements:

Experience/Education/Certification Required:

High Proficiency in using computers and Microsoft products

High school diploma/GED

Licensed AME/A&P or equivalent experience strongly preferred

3-5 years of experience in aircraft maintenance

Ability to read and understand drawings, manuals, and other technical documentation

Good knowledge of Mechanical & hydraulics systems (Landing gear experience beneficial)

Ability to self-inspect work and strong attention to details

Available to travel at short notice and be prepared to be in the field extended periods if necessary

Available to work overtime, weekend and holidays to support the customer's planning if required

Customer mindset (anticipating needs along with prompt responses)

Strong interpersonal skills and ability to work well in a team environment.

Ability to adapt to continuously changing work conditions while ensuring safe work practices

Driving License

Pass FAA's initial hire and routine drug testing

Physical/Environmental Scope of Position:

Vocal communication, hearing, and visual acuity are required for safety, direction, and the exchange of ideas in the industrial environment

Application of Standard PPE (safety glasses, shoes, gloves, mask, etc) while performing tasks as required

May be required to work in tight spaces

Subjected to inside environmental conditions, noise, vibration, oils, and other related industrial hazards

Must demonstrate the physical capacity to lift, push or pull up to 50lbs as required

Excellent spoken and written communication in English

Specificity of the job

Frequent travel to support on-site Airframer is required

Locate your future workplace

Carbon Way, Comte de BooneKY 41094

Walton, Kentucky

Alabama United States

92,000

employees worldwide

27

Number of countries where Safran is located

35

business area families

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• © Safran

Safran is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.