JOB DESCRIPTION FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. About the Opportunity This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00] As a participant in the Co-op/Intern Professional Development Program, you will be cultivating professional skills and performing professional level work. You won't just be sitting in meetings and shadowing all summer; you'll be actively contributing and doing the same work as other FirstEnergy employees on your team. You'll receive on-the-job training and challenging assignments. You will also be assigned a Supervisor, a Coach/Mentor and a dedicated IT Intern Program Coordinator to help you maximize your learning and growth throughout your summer... and beyond. Internships with FirstEnergy are full-time, paid opportunities spanning 14 weeks. You must be actively enrolled in an accredited university or college. About the Transmission Asset Management Developer / Systems Analyst The Developer / Systems Analyst is critical to the successful use of the technology and software systems used by FirstEnergy. The analyst in this role must configure, fully utilize, and secure applications. They must also understand any associated application interface. In addition, they provide operational support to keep the system up and running. A Developer / Systems Analyst has a passion for technology and enjoys the challenge of digging in to determine how systems work and troubleshoot any issues. The Developer / Systems Analyst also learns the complex business processes of the systems they support. They have great communication skills allowing collaboration between IT and the business unit utilizing the application. Examples of possible job duties and responsibilities of a Developer / Systems Analyst: * Supporting the application architecture * Ensuring that the application server processes continue to run and operate in the most efficient manner possible * Properly control and maintain security of the application according to FE standards * Perform software installation and patching, as needed, based on application roadmaps and issue resolution * Identify opportunities to automate processes required to maintain platform performance and availability * Troubleshoot applications and systems for issue resolution and root-cause analysis * Supporting and improving business processes * Create and maintain system documentation and procedures to ensure governance and standards * Analyzing requirements, documentation, use cases and workflow * Consulting with business partners to refine requirements and explain tradeoffs between usability and performance * Develop solutions to support or enhance production processes and operations * Assist in defect resolution during testing of applications * Manage the IT change management process for new solution implementation, adhering to compliance guidelines * Provide insight into application data * Develop data queries and reporting solutions to meet customer requirements * Understand the strucApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjA1Mzc4LjEwNTA4QGZpcnN0ZW5lcmd5Y29tcC5hcGxpdHJhay5jb20