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FirstEnergy IT GIS Systems Administrator Intern in Akron, Ohio

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00]

As a participant in the Co-op/Intern Professional Development Program, you will be cultivating professional skills and performing professional level work. You won’t just be sitting in meetings and shadowing all summer; you’ll be actively contributing and doing the same work as other FirstEnergy employees on your team. You’ll receive on-the-job training and challenging assignments. You will also be assigned a Supervisor, a Coach/Mentor and a dedicated IT Intern Program Coordinator to help you maximize your learning and growth throughout your summer… and beyond. Internships with FirstEnergy are full-time, paid opportunities spanning 14 weeks. You must be actively enrolled in an accredited university or college.

About the IT Geographic Information Systems (GIS) Administrator

The IT GIS Systems Administrator is responsible for enhancing, maintaining, and supporting all of FirstEnergy’s Engineering, Geographic Information and Vegetation Management Systems. This position is responsible for systems such as ESRI ArcGIS Enterprise, CYME, Feature Manipulation Engine (FME), SSP Lifecyle, SSP MIMS, and SSP Productivity. The GIS systems are foundational to support data analytics, design, engineering, outage restoration, vegetation management, and work execution for FirstEnergy Utility Operations.

An IT GIS Systems Administrator has a passion for technology and enjoys the challenge of determining how systems work and troubleshooting issues. IT GIS Systems Administrator also learns the complex business processes of the systems they support. They have great communication skills allowing collaboration between IT and the business unit utilizing the application.

Examples of possible job duties and responsibilities of an IT Systems Analyst:

  • Manage and administer Esri Partner solutions developed by GSI (Distribution Design Studio) and SSP (Lifecycle, MIMS, Productivity, & SPANS)

  • Design, develop and manage geodatabases across multiple instances.

  • Develop & support workbenches with the Feature Manipulation Engine (FME) to support data extract, transform, & load (ETL) functions.

  • Design, configure and support integrations using JSON, REST APIs, Oracle stored procedures, Python, SQL scripts, etc... with internal and external entities.

  • Take a continuous improvement approach toward automation maintenance, data modeling or administration processes.

  • Work with business units to collect requirements and develop functional specifications.

  • Work on cross-functional teams to accomplish overall IT projects and objectives.

  • Create and execute unit test plans related to product enhancements, implementations, patches, or upgrades.

  • Document processes/procedures and specifications for peers.

  • Respond to 2nd/3rd level support requests that are related to GIS technologies.

  • Escalate issues and defects to third party vendors.

  • Respond to out-of-hours operational issues.

Applicant Requirements:

  • Currently enrolled, full time, in a bachelor’s degree program at an accredited university/college focusing on Computer Science, Computer/Management Information Systems, Geology or other technology related disciplines

  • Class Standing – Rising Junior

  • Maintain a minimum cumulative GPA of 2.5

  • Must have the ability to work without sponsorship (now or in the future)

Preferred Skills/Experience

  • Basic understanding of, or experience with, software development and integration experience, including but not limited to, C#, C++, .NET, Python, REST API, or SQL.

Basic understanding of, or experience with, reporting and dashboarding solutions, particularly Power BI

  • Experience troubleshooting personal devices, such as laptops or tablets

  • High Level understanding of Windows Server, Windows PC, and UNIX/Linux operating systems and system administration fundamentals

Ideal Candidate :

  • Highly motivated to work independently, utilizing virtual technologies, and learn quickly

  • Must be organized and work well with priority changes

  • Willingness to undertake assignments involving unfamiliar subjects

  • Demonstrates strong communication skills, both verbal and written, to effectively participate on a team and in remote meetings and conference calls

Your Resume MUST Include:

  • Major/Minor/Degree

  • GPA

  • Anticipated graduation date

Resume Suggestions:

We encourage you to include on your resume courses completed relevant to the position you are applying. Additionally, tell us about school projects where you utilized the skills needed for the position in which you are applying. Technology enthusiasts: be sure to describe your tech hobbies and use of technology outside of the classroom on your resume.

To Apply:

All applicants must create an account on FirstEnergy’s Career Opportunities website to be eligible and to apply for this position. IMPORTANT: Information regarding your application or the application process will be sent from a firstenergycorp.com email account. Please check your spam folder or add the firstenergycorp.com domain to your approved contacts or safe senders list.

The ability to work remotely within the United States may be available based on business need. This option is not available in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time.

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