FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00]

As a participant in the Co-op/Intern Professional Development Program, you will be cultivating professional skills and performing professional level work. You won’t just be sitting in meetings and shadowing all summer; you’ll be actively contributing and doing the same work as other FirstEnergy employees on your team. You’ll receive on-the-job training and challenging assignments. You will also be assigned a Supervisor, a Coach/Mentor and a dedicated IT Intern Program Coordinator to help you maximize your learning and growth throughout your summer… and beyond. Internships with FirstEnergy are full-time, paid opportunities spanning 14 weeks. You must be actively enrolled in an accredited university or college.

About the Cyber Security Systems Administrator Intern

As a Cyber Security System Administrator Intern at FirstEnergy, you will have hands on experience supporting the servers, applications, workstations and/or mission critical application systems throughout the TSOC footprint. A Cyber Security System Administrator Intern must be self-motivated and have a desire to learn new and proprietary systems and dig deep into unfamiliar territory.

Background technical knowledge listed below is beneficial for this position, however a truly successful Sys Admin is one that is self-motivated to learn new systems, dig deeper into issues and challenges, and always strive to learn more.

This position’s base reporting location will be Akron, OH. The position can be worked primarily remotely with occasional work on-site.

Examples of possible job duties and responsibilities of a Cyber Security Systems Administrator:

• Assist in incident management including investigation, problem resolution and root cause analysis

• Assist in monthly and quarterly patching activities along with system upgrades

• Utilize monitoring tools to proactively identify problems with systems, applications, and networks.

• Create, update, and execute change requests, as directed

• Provide feedback, develop and/or update team documentation repositories for accurate procedural instruction

• This job does include some coding, report building and data analytics, however the focus of the position is traditional system administration duties

Examples of possible roles an intern could have as a Cyber Security Systems Administrator:

• Unix/Linux Server Administration : Supporting the installation, maintenance, upgrade, and administration of UNIX/Linux servers.

• Microsoft Server & PC Administration : Supporting the installation, maintenance, upgrade, and administration of Microsoft Server and some PC Administration

• Application Maintenance: Upgrade and maintain all applications utilized by the Transmission Security Operations Center (TSOC)

Applicant Requirements:

• Currently enrolled, full time, in a bachelor’s degree program at an accredited university/college focusing on Computer Science, Data Science, Cyber Security or technology equivalent degree.

• Class Standing – Rising Junior

• Maintain a minimum cumulative GPA of 2.5 .

• Must be local to the Cleveland/Akron/Canton (Ohio) area

• Must have the ability to work without sponsorship (now or in the future)

Preferred Skills/Experience

• Familiarity with the following technologies:

• Basic network concepts (network switching, routing, management and monitoring)

• X86 PC or server hardware maintenance

• High Level UNIX/Linux operating system and system administration fundamentals

• Windows Server and Windows PC operating systems

• Experience with any kind of coding or scripting language (e.g. Perl, Python, Java, C, PowerShell, SQL etc.)

• Basic knowledge of database concepts, including basic SQL statements and database design fundamentals. Any classroom, personal project, or work experience administering any mainstream database technology such as MySQL, PostgreSQL, MS SQL Server, or Oracle is highly encouraged.

• Basic understanding of windows PC operating systems and workstation group policy

• Understanding of cyber security technologies such as SIEM, SOAR and threat intelligence platforms is preferred.

Ideal Candidate :

• Highly motivated to work independently, utilizing virtual technologies, and learn quickly

• Must be organized and work well with constant priority changes

• Willingness to undertake assignments involving unfamiliar subjects

• Demonstrate strong communication skills, both verbal and written, to effectively participate on a team and in remote meetings and conference calls

Your Resume MUST Include:

• Major/Minor/Degree

• GPA

• Anticipated graduation date

Resume Suggestions:

We encourage you to include on your resume courses completed relevant to the position you are applying. Additionally, tell us about school projects where you may have utilized the skills needed for the position. Technology enthusiasts: be sure to describe your tech hobbies and use of technology outside of the classroom on your resume.

To Apply:

All applicants must create an account on FirstEnergy’s Career Opportunities website in order to be eligible and to apply for this position. IMPORTANT: Information regarding your application or the application process will be sent from a firstenergycorp.com email account. Please check your spam folder or add the firstenergycorp.com domain to your approved contacts or safe senders list.

The ability to work remotely within the United States may be available based on business need. This option is not available in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time.