Job Description

With 118 beds and more than 400 physicians on its medical staff, Pali Momi Medical Center offers a full range of services for the communities of Central and West O'ahu. The hospital has delivered many medical firsts for the community, including Central and West O'ahu’s only interventional cardiac catheterization unit to detect and treat heart disease, a fully integrated minimally invasive surgical suite, a comprehensive women’s center, CT scan and MRI services, and the state’s first retina center. Pali Momi is the only facility in Hawai'i that uses a team triage approach in its emergency room, where patients are promptly evaluated by an emergency physician.

The Guest Registration department provides high quality customer care to patients by facilitating efficient and helpful registration service. We provide assistance to external and internal customers by obtaining patient personal, financial and insurance information during the registration process. Our friendly staff also assists with the coordination of bed assignments and the completion of preliminary authorization and verification for incoming patients to ensure a quality guest experience.

If you have outstanding communication skills and enjoy working with people, you could be the ideal candidate for our Imaging Patient Representative position. In this role, you will help provide the highest quality diagnostic service by acting as a liaison between patients and professional staff, and performing day-to-day clerical duties to support the department’s activities. We are looking for someone organized and friendly with excellent customer service skills, and a commitment to creating a healthier Hawaii.

Location: Pali Momi Medical Center, Aiea, HI

Work Schedule: Rotating - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Minimum Qualifications: High School or equivalent. One (1) year clerical experience demonstrating computer knowledge and skills, and excellent customer service skills.

Preferred Qualifications: One (1) to two (2) years of college. Medical terminology course. Previous experience in a health care setting.

EOE/AA/Disabled/Vets

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Starting Hourly Rate: 23.85

Position Imaging Patient Rep - Guest Registration

Category Administrative

Employment Type Employee

Location Pali Momi Medical Center, Aiea, HI

Req ID 26525