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United Musculoskeletal Partners Patient Access Rep in Addison, Texas

DESCRIPTION

Must be willing to work our Cedar Hill Location every Friday

JOB SUMMARY: Responsible for assisting patients, staff, and providers with the check-in and check-out process. When necessary, responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

  • Greets patients and visitors in a prompt, courteous and helpful manner.

  • Checks patients in and out, verifying current information and obtaining up-dated information and paperwork when necessary.

  • Scans patient insurance cards and documentation into the EMR system.

  • Collects the required payment, issues an appropriate receipt, and applies copay or co-insurance payments received to the patient’s account.

  • Balances the charges and fees incurred in the office and prepares the deposit daily.

  • Schedules any follow-up appointments.

  • Helps in answering the back line, screens calls, takes messages, and effectively shares information with patients, their families, and referring physician’s offices.

  • Interacts with clinical staff in order to coordinate patient care and work flow of the clinic.

  • Maintains work area and reception area in a neat and orderly manner at all times.

  • Prints and distributes faxes and mail.

  • Maintains strict confidentiality.

  • Attends scheduled staff meetings.

  • Availability to work in the office setting Monday-Friday.

  • Fridays at the Cedar Hill location.

  • Additional responsibilities as assigned by manager.

REQUIREMENTS

  • High School diploma/GED or equivalent experience.

  • Experience with Centricity and Phoenix EMR a plus .

  • Computer literate, with strong typing and 10-key skills.

  • Working knowledge of EMR software preferred;

  • Orthopedic experience preferred.

  • One or more years experience in medical receptionist position preferred.

  • Familiarity with medical terminology and coding basics, orthopedic experience preferred.

  • Ability to analyze various medical situations for scheduling purposes.

  • Pleasant speaking voice and demeanor.

Company: United Musculoskeletal Partners

Job Type: Full-time

Address: 17051 Dallas Pkwy, Addison, TX, 75001

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