Intake and Referral Specialist- Abingdon, MD.

Achieving True Self is expanding, and we have an INCREDIBLE opportunity for an Intake and Referral Specialist! 

*This position is not remote. This candidate will be expected to report to our Center in Abingdon, MD.

What Do ATS Intake and Referral Specialists do?

Our Intake and Referral Specialists serve as a primary contact for calls, emails and/or website referrals for new clients. They coordinate and execute referrals through collaboration with families and / or outside referral sources by gathering demographics, insurance information and scheduling needs of consumers and families. They provide an overview of the Assessment and Treatment plan per service line, the service authorization process to families, as well as collaborate with internal departments regarding insurance, authorizations, and the scheduling needs and case load appropriateness to ensure the best outcomes for our clients and their families.  This role also includes some general administrative support in one of our center locations.

What are the Benefits of Working at ATS?

• Flexible full opportunities with competitive bi-weekly pay

• Paid time off

• Employee Assistance Program

• Medical, Dental, Vision, and Retirement Options

• Opportunity to focus on clinical collaboration with field experts in order to develop skills

• Daily operational and administrative support from the leadership team 

• Transformational leadership team that empowers individuals to thrive, grow, contribute, and ultimately feel appreciated

  The best perk we can offer is an opportunity to be a part of a team that offers support and growth! 

  What Qualifications Do I Need to Join the ATS Team?

• A high school diploma is required, individuals with post-secondary education in a human service field preferred.

• Exceptional communication proficiency, orally and in writing

• Embrace a “people matter” mindset that recognizes all learners (consumers, families and staff) can grow and thrive

• Ability to demonstrate empathy and be a steward of our mission, vision, values and beliefs with both families and community referral sources 

• Able to work with teams in an office setting

• Exceptional time-management skills

• Moderate comfort with adapting to new systems

• Flexibility to answer calls or reply to correspondence outside of typical business hours to accommodate families or referral sources with non-traditional availability

• Experience with either an intake, triage or admission process

• Reliable transportation

  It Would Be Helpful If You Had:

• Knowledge of Applied Behavior Analysis and IDD/A experience.

• “Lived experience” within the disability community (especially autism, IDD and/or behavioral health)

• Bilingual fluency preferred but not required

  Who is ATS, and What is our Mission?:

  Achieving True Self is passionately cultivating and inspiring growth through the delivery of evidenced based treatment to assist individuals, families, organizations and their surrounding communities to achieve their self-defined goals. Through a supportive organizational culture focused on developing and retaining team members, we are determined to change the world by instilling hope and helping each person whose life we touch achieve their truest self.

Achieving True Self is an equal opportunity and affirmative action employer that celebrates differences and thrives on diversity. Applicants will not be discriminated against because of their age, ancestry, color, citizenship status, creed, disability, gender identity or expression, marital status, medical condition, national origin, orientation, race, religion, sex, sexual orientation, veteran status, or any protected category or characteristic prohibited by local, state or federal laws.

Achieving True Self is an Equal Opportunity Employer (EOE). Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.

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