Job Information
Hilliard Office Solutions Ltd. Field Service Technician (Field Service Tech) in Abilene, Texas
**[Our Culture [Hilliard is a technology and service provider dedicated to providing businesses with comprehensive IT support and office equipment that helps them reach and exceed their goals. [Were a family-owned and operated business - we understand that success comes from teamwork and collective action. Our professional staff is the backbone of our success, providing expert customer service, support, and equipment to our partners. Were always looking to add experienced, driven professionals to our team who are dedicated to helping our partners advance their businesses. [Were seeking a highly-skilled individual with mechanical aptitude and great customer service skills to be a part of our service team. Applicants should be committed to helping our customers streamline their processes, improve efficiency, and avoid technical disruptions. Dont miss out on this exciting career opportunity - apply today!
[Job Description **[As a field technician for Hilliard, you will:]{helvetica",sans-serif"=""}]{helvetica",sans-serif"=""}]{helvetica",sans-serif"=""}]{helvetica",sans-serif"=""}]{helvetica",sans-serif"=""}]{helvetica",sans-serif"=""}
- Provide expert repair services and troubleshooting to existing customer accounts, order and install replacement parts, and run diagnostics on copiers and office equipment.
- Maintain excellent rapport with customers and identify solutions for system improvements.
- Compile thorough reports of service.
- Work in a team environment with dispatchers, service managers, and other customer service staff.
[Skills and qualifications:]{helvetica",sans-serif"=""}
- Adept with computers and capable of performing basic installations
- Experience with HP, Canon, or Konica Minolta products
- Electronic and mechanical troubleshooting abilities
- A+ certification or equivalent training
[Benefits]{helvetica",sans-serif"=""}
Matching 401K
Health insurance
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