Company

Federal Reserve Bank of Dallas

We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all. These efforts take a team of dedicated individuals doing many different jobs. Together we’re creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.

Location: #LI-Hybrid

About the Role:

The Federal Reserve Bank of Dallas is looking for a Data Scientist . You will provide the department with support in analyzing, modeling, and presenting data using statistical analysis and data visualization techniques and best practices. Analysis will support our call center with call volume forecasting, workforce management, market research and other department operational issues/challenges and assist in implementing solutions.

You Will:

• Work with team members in the department to understand and define issues that require the collection and analysis of data to support robust decision making.

• Perform quantitative and qualitative analysis to produce statistical models, reports, presentations, data visualizations, and proposals that will help organizational leaders make informed and data driven business decisions.

• Develop queries, validate and export data in various formats for department dashboards / metrics, automating the delivery where possible.

• Collaborate with data engineers to maintain and enhance infrastructure systems that connect internal data sets; creates new data collection frameworks for structured and unstructured data.

• Prepare ad hoc operations analyses including analysis of operational effectiveness, capacity utilization and marketing effectiveness and makes recommendations for improvement.

• Evaluate and present opportunities for implementation of machine learning and AI models to improve operational efficiency or enhance the customer experience.

You Have:

• Requires a Bachelor’s degree in statistics, mathematics, economics, data science, computer science or related quantitative field; Master’s degree is a plus.

• 2+ years of related work experience preferred.

• Working knowledge of large data set manipulation using SQL.

• Experience with data visualization and business intelligence tools such as Tableau and Microsoft PowerBI is required; experience creating paginated reports is a plus.

• Experience coding with scripting languages such as R and Python and knowledge of machine learning is a plus.

• Experience with AWS infrastructure and tools, including Redshift, SageMaker, and QuickSight is a plus.

• Strong quantitative, problem solving and critical thinking skills.

• Strong time management skills including multi-tasking, managing deadlines and providing project oversight.

• Excellent written, verbal (including public speaking) and listening skills.

• Ability to maintain trust and integrity when working with confidential situations and information.

• Strong proficiency with MS Office applications, especially Excel.

• Call Center industry knowledge / experience is a plus.

• Equivalent education and/or experience may be substituted for any of the above requirements.

Our Benefits:

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)

• 401K match, and a fully funded pension plan

• Paid vacation, holidays, and volunteer hours; flexible work environment

• Generously subsidized public transportation and free parking

• Annual tuition reimbursement

• Professional development programs, training and conferences

• And more…

Notes:

This position may be filled at various levels based on candidate's qualifications as determined by the department.

This role allows for the employee to work in a hybrid manner with some work conducted onsite at the Federal Reserve work location and some work conducted remotely. Specific schedule details will be discussed during the recruitment process.

By federal law, this position requires that you are a U.S. citizen.

The Federal Reserve Bank of Dallas is proud to be an Equal Opportunity Employer that believes in the diversity of our people, ideas and experiences, and we are committed to building an inclusive culture that represents the communities we serve.

If you need assistance or an accommodation due to a disability, please notify your Talent Acquisition Consultant.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday_Privacy_Notice.pdf)

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.

OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

Why Our People Choose Us:

Our reputation precedes us

There will always be room for personal growth

Our people are first

You’ll find the right balance

Your responsibilities will be meaningful

We hope that you will be our future colleague.